CQR Privacy Policy

Last Updated: 26/02/2025

CQR (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal information. This Privacy Policy details how we collect, use, share, and protect the information you provide when visiting our website (“Site”) or using our services. By accessing or using our Site, you agree to the terms set forth below.

1. Scope of This Policy

This Privacy Policy applies to information collected through:

• The CQR website (including contact forms, downloads, and any interactive features).
• Email or other electronic communications you send to us.
• Any other related websites, applications, or platforms maintained by CQR that reference this Privacy Policy.

If you do not agree with the practices described herein, please do not use our Site.

2. Compliance With Saudi Arabian Law

We adhere to the Personal Data Protection Law (PDPL) and other applicable regulations in the Kingdom of Saudi Arabia regarding the processing, storage, and transfer of personal data. Our commitment ensures that your personal information is handled lawfully, fairly, transparently, and securely within Saudi Arabia and, where applicable, across relevant jurisdictions.

3. Information We Collect

We collect the following categories of information:

1. Personal Information You Provide Voluntarily
   • Contact Details: Name, email address, phone number, and company name collected via contact forms, newsletter sign-ups, or demo requests.
   • Job Application Data: If you apply for a role through our Site, we may collect your résumé, employment history, qualifications, and other information relevant to recruitment.
2. Automatically Collected Data
   • Device & Usage Data: IP addresses, browser type, operating system, referring URLs, and other device identifiers.
   • Cookies & Similar Technologies: Cookies, beacons, and tracking scripts to understand user interactions, enhance user experience, and measure site performance.
3. Aggregated/Anonymized Data
   • Non-identifiable analytics, statistical, or aggregated data used to improve our Site and services.

4. Legal Bases for Processing

Where the PDPL or other Saudi Arabian legislation applies, we rely on the following bases for processing personal data:

• Consent: You have given clear permission for us to process your personal information for a specific purpose.
• Contractual Necessity: Processing is necessary to fulfill a contractual obligation to you or to take steps at your request prior to entering into a contract.
• Legal Obligation: We must process your data to comply with a legal or regulatory requirement.
• Legitimate Interests: We process your data to support our legitimate interests in running and improving our Site and services, balanced against your rights and interests.

5. How We Use Your Information

We may use collected information for:

1. Service Provision
   • Responding to inquiries, processing requests, and delivering services you have requested.
2. Communications & Updates
   • Sending important notices, newsletters, or promotional materials. You can unsubscribe from marketing communications at any time via the link in each email.
3. Site Enhancement
   • Monitoring and analyzing Site usage, identifying trends, and improving functionality.
4. Security & Compliance
   • Detecting and preventing fraud, unauthorized activity, or security breaches, and complying with applicable laws or regulations.
5. Recruitment
   • Evaluating job applications, conducting interviews, and making hiring decisions.

6. How We Share Your Information

Your personal information is never sold or rented. We may share it in the following scenarios:

1. Service Providers
   • With trusted third parties (e.g., hosting, analytics, marketing) under contractual obligations to protect your data and follow our instructions.
2. Legal Requirements
   • To comply with court orders, law enforcement requests, or other legal obligations, and to protect our rights or the safety of our users and the public.
3. Business Transactions
   • As part of a merger, acquisition, sale of assets, or transfer of ownership interests, where your information may be transferred under confidentiality arrangements.

7. Data Security

We employ administrative, technical, and physical safeguards to protect your information against unauthorized access, destruction, or alteration. Despite our efforts, no security measure is infallible; thus, we cannot guarantee absolute security of your personal data.

8. Data Retention

We retain personal information only for as long as needed to:

• Provide the requested services.
• Fulfill the purposes outlined in this Policy.
• Comply with applicable legal or regulatory obligations.
  Afterward, data is securely disposed of or anonymized where feasible.

9. International Data Transfers

When necessary, we may transfer personal data outside the Kingdom of Saudi Arabia to countries with different data protection standards. We will only do so in accordance with Saudi Arabia’s PDPL and other relevant laws, implementing appropriate safeguards to protect your data during any such transfer.

10. Your Rights

Depending on applicable Saudi Arabian laws, you may have certain rights to:

• Access the personal data we hold about you.
• Correct or update inaccuracies in your data.
• Request Deletion of your data, subject to legal limitations.
• Object or Restrict certain data processing activities.
• Data Portability in a machine-readable format if required by law.

To exercise any of these rights, please reach out to us using the contact details below. We will respond to your request consistent with legal requirements.

11. Cookies & Other Tracking Technologies

We use cookies and similar tools to remember user preferences, enhance your browsing experience, and analyze Site usage. Most browsers allow you to block or delete cookies; however, some Site features may not function properly if cookies are disabled.

12. Children’s Privacy

Our Site and services are not directed toward individuals under 18 years old. We do not knowingly collect or process personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

13. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in the law or our data-handling practices. If we make significant updates, we will notify you by posting a notice on our Site or through other appropriate means. Your continued use of our Site indicates acceptance of any changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

CQR Data Protection Officer
Email: [email protected]
Address: Prince Turkey Street, Al-Corniche, Khobar 34413, Saudi Arabia

We are dedicated to promptly and transparently addressing any inquiries related to privacy or data protection.

Thank you for choosing CQR.
We appreciate your trust in our commitment to safeguarding your data.